We'd love to hear
from you.
Whether you're curious about our platform, need a tailored demo for your team, or just want to understand how Factorial can simplify your HR operations — our team is ready to help. Expect a reply within one business day.
Send us a message
Fill in the details below and one of our HR specialists will get back to you shortly. If you'd prefer to see the platform in action first, you can also request a live demo.
Our São Paulo office
We're based on Avenida Paulista, one of São Paulo's most iconic business addresses — right at the heart of the city's financial and technology district. Whether you're coming for a scheduled meeting, a hands-on demo, or to attend one of our HR workshops, you'll find us easy to reach by metro, bus, or car.
Nearest metro: Trianon-MASP (Line 2 – Green), a 2-minute walk.
Parking: Paid street parking available on Rua da Consolação and nearby garages.
Common questions, answered
Chances are someone's already asked what's on your mind. Here are some of the questions we hear most from HR managers, finance leads, and operations teams exploring Factorial.
- How quickly can we get up and running on Factorial?
- Most companies are fully operational within one to two weeks. Our onboarding team handles data migration, walks your HR staff through the platform, and configures integrations with your existing tools — so you don't start from scratch.
- Do you offer a free trial or a demo before we commit?
- Yes — you can start a free trial directly from our website, or book a personalized demo with one of our product specialists. The demo is tailored to your company size, industry, and the specific HR challenges you're facing.
- Is Factorial compliant with Brazilian labor law (CLT)?
- Absolutely. Factorial is built from the ground up for the Brazilian market. Time tracking, vacation accrual, payroll structuring, and digital document signing all follow CLT requirements and are updated whenever legislation changes.
- What kind of support is available after I sign up?
- Every Factorial customer has access to our dedicated support team via live chat, email, and phone during business hours. Premium plans include a named customer success manager and priority response times for payroll and compliance issues.
- Can Factorial integrate with our existing payroll and ERP systems?
- Yes. Factorial connects with the most widely used payroll processors, ERPs, accounting tools, and productivity suites operating in Brazil. If you use a system we don't yet support natively, our integrations team can discuss a custom connection.
- How is our employee data protected?
- Factorial is fully LGPD-compliant and follows ISO 27001 security standards. All data is encrypted in transit and at rest, access is role-based, and we conduct regular third-party security audits. We never sell or share your data with third parties.
Ready to simplify your HR?
Start your free trial today.
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Join over 8,000 companies across Brazil and beyond that trust Factorial to handle their people operations — from time tracking and payroll to AI-powered performance reviews.